Frequently Asked Questions

When will my Order get shipped?

All orders will be shipped within 5-10 business days.

How do I create an Acocunt?

You can create an Account here.

How can I track my shipment?

We ship all our Orders via DHL.

Do you offer International Shipping?

Yes!

How can I cancel my Order?

Please Contact us here or on our Discord Server.

In what condition are your Minifigures?

We offer both new and used figures.

New: The figure has been removed from the packaging and stored. No signs of wear.

Used: Used figures may show slight signs of wear. For example, very light scratches, slightly loose arms, or forming cracks on the hind legs.

IMPORTANT: Our goal is to offer figures in the best condition. Our figures generally have no cracks under the arms or on the arms. However, if a figure does have significant defects, please contact customer service.

Return

There is a 14-day return policy. Especially with figures, it can happen that we miss some defects.
These defects are eligible for returns:

- Cracks on the arms, torso, head. Cracks on the hind legs are very common, so there is only a right to return if they are severe.

- Loose arms. If the arm cannot hold itself up on its own, a return is warranted. Not for slightly loose arms.

- Scratches are also a reason for returns, but only if they are really visible. Scratches under the arms, for example, do not qualify.

How do I get Coupons/Discounts?

Subscribe to our Newsletter or join our Discord Server to never miss any Coupons/Discounts!